Privacy Policy
Effective Date: June 24, 2026
Last Updated: June 24, 2026
INTRODUCTION
MyWayv Holding, Inc. ("MyWayv," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the MyWayv website, mobile applications, services, content, features, and related technologies (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the Services.
MyWayv is a wellness platform and is not intended to diagnose, treat, cure, monitor, prevent, or manage any disease, medical condition, or mental health condition.
INFORMATION WE COLLECT
A. Account Information
When you create or manage an account, we may collect:
• Name
• Email address
• Username
• Password credentials (stored in encrypted or hashed form)
• Profile image or avatar
• Account preferences and settings
B. Wellness Information
You may voluntarily provide information relating to:
• Mood
• Emotional state
• Stress levels
• Sleep experiences
• Resilience
• Personal wellbeing
• Goals and preferences
• Wellness questionnaires and surveys
This information is used solely to provide, personalize, improve, and evaluate wellness-related features and services.
C. Voice, Conversation, and AI Processing
When you use conversational or voice-enabled features, we may process:
• Voice input
• Speech-to-text transcriptions
• Text prompts
• User responses
• AI-generated responses
Voice recordings are processed solely to provide requested functionality and are not stored or retained by MyWayv after processing is completed.
Text conversations and transcriptions may be temporarily processed to provide conversational experiences, personalized music recommendations, storytelling experiences, wellness insights, and related functionality.
Users should avoid sharing highly sensitive personal information through conversational features.
D. User Content
We may collect information that you voluntarily create, upload, submit, or store within the Services, including:
• Notes
• Journal entries
• Stories
• Uploaded content
• User-generated content
E. Usage Information
We automatically collect information relating to your use of the Services, including:
• Features accessed
• Session duration
• Navigation activity
• Interactions with content
• Diagnostic information
• Crash reports
• Performance metrics
F. Device and Technical Information
We may collect:
• IP address
• Device identifiers
• Device type
• Operating system
• Browser type
• Application version
• Language preferences
• Time zone information
• Mobile network information
G. Wearable and Third-Party Platform Integrations
If you choose to connect wearable devices or third-party wellness platforms, we may access information you explicitly authorize.
Examples may include:
• Sleep information
• Activity information
• Step counts
• Heart rate information
• Wellness metrics
• Recovery information
Current and future integrations may include Samsung Health and similar platforms.
You may disconnect such integrations at any time.
HOW WE USE INFORMATION
We may use information to:
• Provide and operate the Services
• Authenticate users and secure accounts
• Personalize experiences
• Generate music, storytelling, and wellness experiences
• Deliver AI-powered features
• Improve platform functionality
• Process subscriptions and payments
• Respond to customer support requests
• Conduct analytics and product development
• Develop new products and services
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Enforce our Terms of Service
MyWayv does not sell personal information and does not use personal information to create advertising profiles for third-party advertising.
AI AND AUTOMATED PROCESSING
MyWayv uses artificial intelligence, machine learning systems, speech processing technologies, and automated algorithms to provide and personalize Services.
These technologies may be used to:
• Generate conversational responses
• Personalize music experiences
• Deliver storytelling experiences
• Generate recommendations
• Adapt content to user preferences
• Improve user experiences
• Enhance platform functionality
To provide certain features, MyWayv may utilize trusted third-party artificial intelligence and speech technology providers.
Information submitted through conversational features may be processed by such providers solely for the purpose of delivering requested functionality.
Where available, MyWayv utilizes provider controls designed to prevent user content from being used to train public artificial intelligence models.
MyWayv does not use automated processing to make decisions that produce legal, employment, healthcare, insurance, credit, housing, or similarly significant effects.
RESEARCH AND PRODUCT IMPROVEMENT
MyWayv may use aggregated, anonymized, de-identified, or statistical information to:
• Improve products and services
• Evaluate platform effectiveness
• Conduct internal research
• Develop new features
• Generate reports and analytics
• Support business planning
• Support educational, scientific, investor, and marketing communications
Information used for these purposes will not intentionally identify individual users.
SHARING OF INFORMATION
We do not sell personal information.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors that help us operate the Services, including providers of:
• Cloud hosting
• Data storage
• Analytics
• Customer support
• Communications
• Security services
• Subscription and payment processing
• Artificial intelligence services
• Speech recognition services
• Speech synthesis services
Examples may include OpenAI, ElevenLabs, Amazon Web Services, payment processors, analytics providers, and other technology partners used to operate the Services.
These providers are authorized to process information only as necessary to provide services on our behalf.
Business Transfers
Information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.
Legal Requirements
We may disclose information if required by law, regulation, court order, subpoena, legal process, or governmental request.
Protection of Rights and Safety
We may disclose information when reasonably necessary to protect:
• Users
• MyWayv
• Service providers
• The public
• Legal rights and safety interests
Consent
We may share information when you explicitly authorize us to do so.
DATA STORAGE AND RETENTION
Information may be stored and processed in the United States, Israel, and other countries where MyWayv or its service providers operate.
Retention periods vary depending on the nature of the information and legal requirements.
Generally:
• Account information is retained while accounts remain active and for a reasonable period thereafter.
• Support communications may be retained for operational and legal purposes.
• Payment records may be retained as required by law.
• System backups may remain available for limited periods before deletion.
Aggregated, anonymized, and de-identified information may be retained indefinitely.
DATA SECURITY
We employ commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Security measures may include:
• Encryption in transit
• Encryption at rest
• Access controls
• Monitoring systems
• Security reviews
• Secure development practices
No security system can guarantee absolute protection.
Users acknowledge that transmission of information over the internet carries inherent risks.
COOKIES AND SIMILAR TECHNOLOGIES
We may use cookies, software development kits (SDKs), local storage technologies, pixels, and similar technologies to:
• Authenticate users
• Maintain sessions
• Remember preferences
• Analyze usage
• Improve performance
• Measure feature effectiveness
Users may manage certain preferences through device, browser, or application settings.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights including:
• Access
• Correction
• Deletion
• Data portability
• Withdrawal of consent
• Restriction of processing
• Objection to certain processing activities
• Opt-out of marketing communications
Requests may be submitted to:
We may verify identity before processing requests.
CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under applicable California privacy laws.
MyWayv does not sell personal information.
INTERNATIONAL USERS
If you access the Services from outside the United States, you understand that information may be transferred to, stored in, and processed in the United States, Israel, and other jurisdictions where privacy laws may differ from those of your country of residence.
By using the Services, you consent to such transfers where permitted by law.
CHILDREN'S PRIVACY
The Services are intended only for individuals who are at least 18 years old.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that information has been collected from a child under 18, we will take reasonable steps to delete such information.
THIRD-PARTY SERVICES
The Services may contain links to third-party websites, applications, wearable platforms, content providers, or other services.
MyWayv is not responsible for the privacy practices of third parties.
Users should review the privacy policies of any third-party services they choose to access.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
When material changes are made, we will update the "Last Updated" date and may provide additional notice where appropriate.
Continued use of the Services following the effective date of an updated Privacy Policy constitutes acceptance of the revised policy.
CONTACT US
Privacy Team
MyWayv Holding, Inc.
21301 Powerline Road, Suite 206
Boca Raton, Florida 33433
United States
Email: Privacy@MyWayv.com
We aim to respond to privacy inquiries within a reasonable period of time.
© 2026 MyWayv Holding, Inc. All Rights Reserved.
Contact
Reach out for support
Contact US
support@mywayv.tech
© 2026. All rights reserved.